In 1936, long before the rise of the personal computer, Hormel Foods
created SPAM. In 2002, the company will produce it's six billionth
can of the processed food product. But that mark was passed long
ago in the world of Internet spam.
Who Cooked This!? (How did it all start?)
The modern meaning of the word "spam" has nothing to do with spiced
ham. In the early 1990's, a skit by British comedy group Monty
Python led to the word's common usage. "The SPAM Skit" follows a
couple struggling to order dinner from a menu consisting entirely
of Hormel's canned ham.
Repetition is key to the skit's hilarity. The actors cram the
word "SPAM" into the 2.5 minute skit more than 104 times! This flood
prompted Usenet readers to call unwanted newsgroup postings "spam."
The name stuck.
Spammers soon focused on e-mail, and the terminology moved with them.
Today, the word has come out of technical obscurity. Now, "spam" is
the common term for "Unsolicited Commercial E-Mail", or "UCE."
Why Does Bad Spam Happen to Good People?
Chances are, you've been spammed before. Somehow, your e-mail
address has found it's way into the hands of a spammer, and your
inbox is suffering the consequences. How does this happen? There
are several possibilities.
Backstabbing Businesses -
Businesses often keep lists of their customers' e-mail addresses.
This is a completely legitimate practice and, usually, nothing bad comes
of it. Sometimes though, the temptation to make a quick buck is too
great, and these lists are sold or rented to outside advertisers.
The result? A lot of unsolicited e-mail, and a serious breach of trust.
Random Address Generation -
Computer programs called random address generators simply "guess"
e-mail addresses. Over 100 million hotmail addresses exist - how
hard could it be to guess some of them? Unfortunately for many
unsuspecting netizens - not too hard. Many spammers also guess at
"standard" addresses, like "support@yourdomain.com",
"info@yourdomain.com", and "billing@yourdomain.com."
Web Spiders -
Today's most insidious list-gathering tools are web spiders. All of
the major search engines spider the web, saving information about each
page. Spammers use tools that also spider the web, but save any
e-mail address they come across. Your personal web page lists
your e-mail address? Prepare for an onslaught!
Chat Room Harvesting -
ISP's offer vastly popular chat rooms where users are known only by
their screen names. Of course, spammers know that your screen name
is the first part of your e-mail address. Why waste time guessing
e-mail addresses when a few hours of lurking in a chat room can net
a list of actively-used addresses?
The Poor Man's Bad Marketing Idea -
It didn't work for the phone companies, and it won't work for e-mail
marketers. But, some spammers still keep their own
friends-and-family-style e-mail lists. Compiled from the addresses
of other known spammers, and people or businesses that the owner has
come across in the past, these lists are still illegitimate. Why?
Only you can give someone permission to send you e-mail. A
friend-of-a-friend's permission won't cut it.
Stop The Flood to Your Inbox
Already drowning in spam? Try using your e-mail client's filters -
many provide a way to block specific e-mail addresses. Each time
you're spammed, block the sender's address. Spammers skip from
address to address, and you may be on many lists, but this method
will at least slow the flow.
Also, use more than one e-mail address, and keep one "clean." Many
netizens find that this technique turns the spam flood into a trickle.
Use one address for only spam-safe activities like e-mailing your
friends, or signing on with trustworthy businesses. Never use your
clean address on the web! Get a free address to use on the web and
in chat rooms.
If nothing else helps, consider changing screen names, or opening an
entirely new e-mail account. When you do, you'll start with a clean,
spam-free slate. This time, protect your e-mail address!
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Stay Off Spammed Lists in the Future
Want to surf the web without getting sucked into the spam-flood?
Prevention is your best policy. Don't use an easy-to-guess e-mail
address. Keep your address clean by not using it for spam-centric
activities. Don't post it on any web pages, and don't use it in
chat rooms or newsgroups.
Before giving your clean e-mail address to a business, check the
company out. Are sections of its user agreement dedicated to anti-spam
rules? Does a privacy policy explain exactly what will be done with
your address? The most considerate companies also post an anti-spam
policy written in plain English, so you can be absolutely sure of
what you're getting into.
Think You're Not a Spammer? Be Sure.
Many a first-time marketer has inadvertently spammed his audience.
The first several hundred complaints and some nasty phone messages
usually stop him in his tracks. But by then, the spammer may
be faced with cleanup bills from his ISP, and a bad reputation that
it's not easy to overcome.
The best way to avoid this situation is to have a clear understanding
of what spam is: If anyone who receives your mass e-mails did not
specifically ask to hear from you, then you are spamming them.
Stick with your gut. Don't buy a million addresses for $10, no matter
how much the seller swears by them! If something sounds fishy, just
say no. You'll save yourself a lot in the end.
The Final Blow
The online world is turning the tide on spam. In the end, people
will stop sending spam because it stops working. Do your part: never
buy from a spammer. When your business seeks out technology companies
with which to work, only choose those with a staunch anti-spam stance.
Spam has a long history in both the food and e-mail sectors. This
year, Hormel Foods opened a real-world museum dedicated to SPAM.
While the museum does feature the Monty Python SPAM Skit, there's no
word yet on an unsolicited commercial e-mail exhibit. But, if all
upstanding netizens work together, Hormel's ham in a can will far
outlive the Internet plague that is UCE.
Beka Ruse fights spam as the Business Development Manager at
AWeber Communications. Ad tracking, live stats, and a strict
anti-spam policy: Automated E-Mail Follow Up From AWeber.
http://www.aweber.com/
References:
Hormel Foods, Virtual Press Kit, www.hormelfoods.com
Microsoft Corporation, MSN Hotmail Fun Facts, www.microsoft.com